Ordering

Orders can be placed via the website online at anytime.

If you wish to speak to a member of staff, Our sales lines are open mon-fri 9am-6pm and sat/sun 10am - 4pm

You can also contact us via email.


Payments

We accept payments online which are fast, easy and secure.
We do not store any credit or debit card details.


Deposit payments are non-refundable.
 


Premier Delivery Service

Delivery is Free and Fast (England & Wales)

Fantastic 2 man next day - home Furniture delivery service

We offer a premium delivery service on all orders, once you have placed a order with us you will receive a email and text message, once the item is ready for dispatch (this is usually within 24/48hrs) to offer you a delivery on the day of your choice! We require all customers to leave an up to date mobile number and email address to take advantage of this service

We carry nearly every item instock to ensure such a quick delivery, on some very rare occasions delivery can take upto 21 days for items which are out of stock.

We currently carry over 95% of our range always in stock, We advise you to check stock before placing your order for availabillity.

If you require a item urgently or require the item to be delivered on a specific date, please call our sales staff who may be able to arrange this.

We use a specialist furniture carrier for over 95% of or deliveries, this ensures that you will receive your goods in perfect condition.

For peace of mind, your item will be delivered fully insured and would be exchanged Free of charge in any rare case of damage.

You would also receive a telephone call from the delivery team just prior to delivery on the day itself to give you notice of arrival.

Goods are only sent with a standard courier if your area is not covered by our furniture delivery team, please ask if in doubt, our courier service delivery timescale is again a quick 2-4 days.

Collections can be arranged by prior appointment from our main distributors warehouse located in the west midlands.
We can not be held liable for any failed deliveries.

All delivery charges are non refundable.




Deliveries to Scotland

Deliveries to scotland can generally take upto 14 days.

If you require a delivery urgently and cannot wait upto 14 days, please contact our sales team who may be able to specially arrange a much quicker delivery, in many cases as quick as 1-3 days.

Deliveries to Scotland carry a surcharge depending on your exact postcode area.

Fees will not be added to your total for any orders put through online automatically, this fee will be requested seperately.
All deliveries are charged from £20




Deliveries to Northern Ireland and Ireland

Deliveries to Northern Ireland/Ireland can generally take upto 7 days

If you require a delivery urgently and cannot wait upto 14 days, please contact our sales team who may be able to specially arrange a much quicker delivery, in many cases as quick as 1-3 days

All deliveries to Northern Ireland/Ireland are charged from £49



Goods are delivered flatpack for home assembly.
We fully comply with the Distance Selling Act 2000


 


Returns
 

We put so much care into selecting our furniture, which makes us very confident that you will be pleased with your purchase, in fact we are so confident that we are offering a 14 day money back guarantee from the day you receive your goods.

In the very unlikely event, should you wish to return a item, We can arrange a collection for you via our Furniture delivery team at a cost of £49 which will be deducted from your refund, alternatively you may organise to return the item yourself.

Goods must be returned in their original packaging and in new condition, any goods which have been assembled can not be returned. Any goods that are not in their original packaging can not be returned.

Refunds will be issued within 21 days of receipt of goods.


Exchange/Replacements

If any goods are received with any parts missing, we will send out a replacement as soon as possible.

Please notify us within 48 hours of delivery of any damage to the goods, as we may not be in a position to exchange damaged items at a later time.


Goods must be returned in their original packaging and in new condition, any goods which have been assembled can not be returned. Any goods that are not in their original packaging can not be returned.

Photographic evidence may be required in order to replace damaged parts.


 

 


Contact  Information

 

email:  furnitureitalia@yahoo.com

Sales Line:  0121 568 7126
Deliveries:  0121 568 8878

 

At Furniture italia, We are dedicated to delivering high quality, stylish glass dining tables and chairs, glass coffee tables, glass bar furniture and bar stools, modern leather sofas and beds.

Choose from our selection of contemporary modern furniture designed to suit all tastes.

In order to keep are prices so low, we do not operate a showroom.

Collections can be arranged from our distributors warehouse located in the west midlands, this can be done by prior appointment.

 

Furniture Italia

 

 

 

 

 

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