Ordering

 

Orders can be placed via the website online at anytime.

If you wish to speak to a member of staff, Our sales lines are open mon-fri 9am-6pm and sat/sun 10am - 4pm

You can also contact us via email.

 



Delivery


Premier Delivery Service

Delivery is Free and Fast (England & Wales)

Fantastic 2 man next day - home Furniture delivery service

We carry nearly every item instock to ensure such a quick delivery, on some very rare occasions delivery can take upto 21 days for items which are out of stock.

All goods are delivered flat pack.
We currently carry over 95% of our range always in stock, please call the sales team to check availablily of stock.


If you require a item urgently or require the item to be delivered on a specific date, please call our sales staff who will be able to arrange this.

We use a specialist furniture carrier for over 95% of or deliveries, this ensures that you will receive your goods in perfect condition.

For peace of mind, your item will be delivered fully insured and would be exchanged Free of charge in any rare case of damage.

You would also receive a telephone call from the delivery Team just prior to delivery on the day itself to give you notice of arrival.

Goods are only sent with a standard courier if your area is not covered by our furniture delivery team, please ask if in doubt, our courier service delivery timescale is again a quick 2-4 days.

Collections can be arranged by prior appointment from our main distributors warehouse located in the west midlands.




Deliveries to Scotland

Deliveries to scotland can generally take upto 14 days.

If you require a delivery urgently and cannot wait upto 14 days, please contact our sales team who may be able to specially arrange a much quicker delivery, in many cases as quick as 1-3 days.

Deliveries north of Glasgow/Edinburgh Carry a surcharge depending on your exact postcode area.

Fees will not be added to your total for any orders put through online automatically, this fee will be requested seperately.
Fees range from £20-£30 dependant on exact area.




Deliveries to Northern Ireland and Ireland

Deliveries to Northern Ireland/Ireland can generally take upto 7 days

If you require a delivery urgently and cannot wait upto 14 days, please contact our sales team who may be able to specially arrange a much quicker delivery, in many cases as quick as 1-3 days

All deliveries to Northern Ireland/Ireland are charged at £49



Goods are delivered flatpack for home assembly.
We fully comply with the Distance Selling Act 2000

 

Returns
 

We put so much care into selecting our furniture, which makes us very confident that you will be pleased with your purchase, in fact we are so confident that we are offering a 14 day money back guarantee from the day you receive your goods.

In the very unlikely event, should you wish to return a item, We can arrange a collection for you via our Furniture delivery team at a cost of £49 which will be deducted from your refund, alternatively you may organise to return the item yourself.

Goods must be returned in their original packaging and in new condition, any goods which have been assembled can not be returned. Any goods that are not in their original packaging can not be returned.

Refunds will be issued within 21 days of receipt of goods.


Exchange/Replacements

If any goods are received with any parts missing, we will send out a replacement as soon as possible.

Please notify us within 48 hours of delivery of any damage to the goods, as we may not be in a position to exchange damaged items at a later time.


Goods must be returned in their original packaging and in new condition, any goods which have been assembled can not be returned. Any goods that are not in their original packaging can not be returned.

Photographic evidence may be required in order to replace damaged parts.

 


 

 

 

 

 

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